The quality of this claw clip ponytail piece is satisfying. Although it is made of synthetic fiber, it does not feel like that. It touches soft, smells good, and looks fantastic.
However, they sent me the wrong color. I ordered light brown, but they gave me the middle brown. I wanted to return the hair, but the guy contacting with me seemed to be not so nice. She rejected my requirement again and again, and she even asked me to dye my hair so that it could match the hair color. Damn it. It is not the matter of money. I do not want to destroy my natural hair. I dyed it frequently in the past so it was fragile now.
At last, she decided to give me some discount for my next order. You know, I might not buy anything from this store. But I was tired of arguing with them. Maybe I will send the hair piece to my friend.